Open Opportunities From: Second Harvest Heartland Volunteer Central

Program Overview

For many Minnesotans, aging and/or chronic health conditions such as diabetes, high blood pressure or heart disease means making difficult choices – housing, medication, or healthy foods?  At Second Harvest Heartland our innovate FOODRx and Senior Hunger programs work to ensure this difficult choice does not have to be made.  We are all in this together and with your partnership we can deliver nutritious food directly to those impacted by hunger.

Seniors enrolled in the Commodity Supplemental Food Program (CSFP) receive a monthly food box, which helps them channel precious financial resources toward urgent expenses like medicine and utilities instead of groceries.

Individuals enrolled in the FOODRx program receive nutrition boxes that are medically tailored and culturally connected to each individual, complete with recipe cards and educational materials.

What you’ll do:

Pick up CSFP and/or FOODRx boxes from our Brooklyn Park Facility Use a predetermined route to deliver each box Communicate openly with staff regarding deliveries

What’s in it for you: 

Hands-on food insecurity experience at one of the largest Feeding America food banks Networking opportunities & educational events Resume builder

What you’re committing to:

Providing open and honest feedback Deliveries to 5-6 locations once monthly, or more depending on availability, for a minimum of 12 months Using your own vehicle for deliveries – recommended to have a hatchback or larger to accommodate boxes

When and where you’ll volunteer:

Volunteer Location: Pick-up boxes at our Brooklyn Park facility, delivery to Minneapolis & St. Paul Days of the week: Flexible, pick ups must happen on weekdays Time of day: Pick up must happen between 9am and 4pm; Deliveries must happen the same day

What’s Next?

To Apply: Click "Respond” and complete the required initiative questions.  Someone from Second Harvest Heartland will contact you about next steps.

 

Second Harvest Heartland conducts background and motor vehicle record checks on all volunteers in this position. We reserve the right to decline a volunteer, or dismiss a current volunteer, based on the results of the background or motor vehicle record check.

 

Program Overview

Through our Senior Hunger Program, Second Harvest Heartland provides a box of nutritious food each month to low-income seniors 60 years and over. Volunteers in this role will pick up clients’ CSFP boxes at Guardian Angels Senior Housing in Zimmerman and deliver them to their homes. We are all in this together and with your partnership we can deliver nutritious food to more seniors at risk of hunger.

What you’ll do:

Pick up paperwork and food box at Guardian Angels Senior Housing in Elk River Deliver food to clients in Zimmerman Assure client completes Signature Log Sheet each month, and return paperwork to SHH

What’s in it for you: 

Hands-on food insecurity experience at one of the largest Feeding America food banks Networking opportunities & educational events Further develop relationship building skills Resume builder

What you’re committing to:

Once monthly for a minimum of 12 months Using your own vehicle for deliveries Ability to lift and carry up to 35+ pounds Providing excellent customer service Being dependable and reliable Having the ability to interact patiently and with empathy with participants from diverse backgrounds

When and where will you volunteer:

Volunteer Location: Guardian Angel Senior Services, Zimmerman MN Days of the week: 3rd Monday of the month Time of day: 2:00pm

What’s Next?

To Apply: Click "Respond” and complete the required initiative questions.  Someone from Second Harvest Heartland will contact you about next steps.

Second Harvest Heartland conducts background and motor vehicle record checks on all volunteers in this position. We reserve the right to decline a volunteer, or dismiss a current volunteer, based on the results of the background or motor vehicle record check.

What You’ll Do 

The Commodity Supplemental Food Program (CSFP) provides a monthly box of highly nutritious food to income-eligible seniors. At Second Harvest Heartland, we offer a free, direct-to-home delivery service for participants who can't pick up their box in person.  

We are consolidating our delivery model and need support calling over 200 participants to inform them of changes to their delivery day, window, and date. You will be instrumental in ensuring a smooth transition by updating client contact and delivery information, reminding seniors of pickup times, answering questions, and performing occasional clerical tasks. Once the transition is complete, you will continue to support the program by making weekly phone call reminders to participating seniors. This is a great opportunity for someone who enjoys connecting directly with people and performing detailed administrative work that supports seniors. 

What You Need 

Exceptional customer service skills and comfort assisting people of diverse economic, social, and ethnic backgrounds.  Ability to accurately multitask; specifically, talking on the phone while accurately entering information into the computer.  Highly respectful of client confidentiality.  Basic computer proficiency, including accurate typing and knowledge of Microsoft Outlook (email), with the ability to learn new database and online mapping tools.  Proven reliability, punctuality, and accountability. 

Physical Demands & Environment 

The work is phone and computer intensive and requires constant use of both.  Requires sitting for the entire shift duration.  Work takes place in an office setting at the Brooklyn Park location.  The noise level is typical for an administrative/call environment.   

Schedule and Flexibility 

Frequency: 3 hours per week  Duration: 9am – 12pm (Monday or Friday)  Commitment: Minimum of 6 months  Location: 7101 Winnetka Ave N, Brooklyn Park, MN 55428  

Training and Support 

We’ll provide onboarding to help you feel confident in your role.  You’ll be trained and supported by our Neighbor Services Operations Team.  You will learn and use necessary computer programs, including Microsoft Outlook, online maps, and a client database, to manage participant information. 

Communication 

Most communication will take place via email.  Volunteers will receive regular updates and instructions from their volunteer supervisor.  Open lines of communication for questions and feedback. 

Next Steps: 

Click "Respond” and complete the required questions. Someone from Second Harvest Heartland will contact you to schedule a fit discussion.     

Second Harvest Heartland conducts background checks on all volunteers in this position. We reserve the right to decline a volunteer, or dismiss a current volunteer, based on the results of the background check.