Volunteer Policies for Food Repacking Volunteers


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To see full policies referred on this page, please click here.

Declared Emergencies and Inclement Weather:

In the event of a declared emergency (such as severe weather or a disaster), Second Harvest Heartland will prioritize volunteer safety while maintaining operational continuity. Volunteers will be notified if facilities are closed, and the volunteer engagement team will provide instructions regarding necessary adjustments to their normal reporting location and/or times, especially if they are required to maintain critical functions.

Dress Code:

Volunteers are expected to dress appropriately for the type of work they are performing and for their specific department, recognizing that they represent Second Harvest Heartland to the public. Onsite or community volunteers must wear their volunteer badge in a visable manner.

Drugs and Alcohol:

Second Harvest Heartland maintains a strict drug and alcohol-free workplace, prohibiting all volunteers from reporting to work or performing tasks while under the influence of alcohol, marijuana, or illegal substances. Volunteers must also notify the volunteer engagement team if taking any prescribed or over-the-counter medication that may impair their ability to perform their duties safely.

Nondiscrimination and Anti-Harassment

Second Harvest Heartland is committed to a work environment in which all individuals are treated with respect and dignity.  All employees and volunteers should be able to work in an environment that promotes equal opportunity and is free from any form of harassment.  To ensure a harassment-free workplace, Second Harvest Heartland prohibits any form of harassment, discrimination, and retaliation. 

Any volunteer who is personally subject to conduct that violates this harassment policy, witnesses any such conduct, or otherwise becomes aware of harassment must report the incident immediately.  Volunteers can use the following company hotline or email inbox to report concerns: 844-785-4495 or 2harvest.ethicspoint.com, or they can report their concerns to the volunteer engagement team. 

Personal Use of Donated Items:

Volunteers are strictly prohibited from removing or consuming any donated food or nonfood items from the building for personal use. Any violation of this policy may result in immediate termination, and the organization reserves the right to search personal belongings brought into the workplace

Reporting Concerns (Whistleblower)

This policy provides an avenue for volunteers to report suspected wrongdoing, such as fraud, accounting irregularities, or workplace violence, in line with the organization's high ethical standards. Volunteers are encouraged to report these concerns to the volunteer engagement team and are guaranteed protection from retaliation for doing so.

Safety:

All volunteers are expected to obey safety rules and exercise caution in all work activities.  All accidents should be reported immediately to the volunteer engagement team. 

Security:

All volunteers must adhere to facility security measures, secure access materials, and understand they have no expectation of privacy regarding their storage spaces or belongings, which may be searched at any time. To prevent theft, the organization may inspect persons and items entering or leaving the facility, and volunteers should not bring items they wish to avoid inspection of onto the premises.

Workplace Violence:

Second Harvest Heartland maintains a zero-tolerance policy against any form of workplace violence, threats, or the possession of weapons on company premises. Any potentially dangerous situation must be reported immediately to the volunteer engagement team and violations will result in disciplinary action up to and including termination.